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Virtual Sales Agent
Search Engine in the Store saves your shoppers time and provides them with expert, personalized advice, just like a real salesperson would. It also gives your store personnel a way to provide excellent service to their customers when they would not otherwise be able to so, such as when the pharmacy is closed. Its multi-lingual capability is designed to provide a "virtual translator", enabling non Spanish-speaking store staff to help Spanish-speaking shoppers interactively. With Evincii, your staff is empowered to better service your customers.
In addition to recommending products that meet shoppers' specified needs, cross-selling products that enhance the treatment of the shopper's symptoms and overall wellness are also recommended. For example, if a shopper has cold symptoms and needs an antihistamine or decongestant, we might also suggest a nasal spray to help relieve congestion or Vitamin C to strengthen the immune system. |